The Business Analysist will be part of the Retail Banking squads and is accountable for management, analysis and specification of detailed business demand and requirements (in cooperation with IT), and alignment of testing requirements’ realization via user acceptance testing (UAT).
Responsibilities:
General Responsibilities:
Develop banking business case and coordinate business case approval with product owner
Manage Retail banking scope and schedule while focusing on regular and timely delivery of value
Review and signoff on test scenarios and test cases
Review and signoff on functional workflows and align relevant stakeholders
Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
Write retail banking user stories (preferably on Iexceed platform Appzillon) and develop acceptance criteria for Retail banking and ensure alignment with strategy including analysis of high-level functional and non-functional capabilities
Assist in team development while holding teams accountable for their commitments
Dedicated & Constructive participation in all required activities
Proactively reach out for any clarifications to Work stream Lead or PMO; Escalate any issues/risks/conflicts to work stream leads/PMO
Attend governance forum meetings such as working committee & any scheduled huddles
Review Test Strategy, Test Scenarios and Test cases
Conduct UAT and log defects in Test Management Tool
Quality Review of Testing Conducted by Testing Partner; Validate Test Results and provide inputs
Participate in defect triage during the testing phase of the project
Review and validate Rollout Strategy, Cut-Over Plan
Assist Process Work stream lead to devise policies for Digital Bank
Review Friends & Family rollout approach; provide handholding support to End Users during Business Simulation
Prepare and align accounting plans for financial transactions with relevant stakeholders
Post Go-Live support to assist end user to provide clarifications, assist in identifying the impact assessment of incidents
Provide timely feedback on project activities
Timely execution and closure of Testing
Timely escalation of issues/risks/conflicts
Ensure functional / technical requirements & gaps are met
Job Location
Muscat
No. of positions
1
Relevant Experience in Years
Required Qualification
Essential: Bachelor’s degree in business administration, Finance, Information Technology, or any related field
Preferred: Master’s degree is a plus.
Certified Business Analysis Professional (CBAP) - Preferred. Lean Six Sigma Black Belt
Minimum of 8-10 years of work experience in retail banking, including significant experience in digital transformation, business analysis, project management, and Agile methodologies.
Special Certification
Any Other Relevant Information
Skills & Knowledge:
OverAll financial services industry knowledge with specific functional expertise & digital banking background.
Strong experience of delivering change into different audiences and managing implementation in digital banking environment.
Excellent communication, inter-personal and negotiating skills.
Excellent decision-making and problem-solving ability.
Experience of managing/ coordinating large teams and resources located remotely (including internal & external stakeholders).
Proven ability to work with senior stakeholders and program sponsors.
Agile expertise Delivery at Pace.
Business Analysis & Design.
Business Case and Benefits Realization.
Managing Change and Implementation.
Process Re-engineering.
Problem Solving and Critical Thinking.
Engaging with Customers, Stakeholders and Colleagues.
Personal Internet Banking
