Core Responsibilities:

• Participate and assist the Division Head in developing business plans and strategy for SME & Mid-Market segment.

• Assist Division Head in developing business strategy & plan for the department.

• Initiate & grow the SME & Middle Market segment portfolio to achieve specified targets for this segment.

• Build and maintain relationships with entities through constant communication and exceptional service delivery.

• Understand the Bank’s offered corporate products and services and be able to communicate this understanding to the existing and prospective clients

• Manage all kind of communication and interactions with clients and ensure customer satisfaction

• Visit clients to understand their needs and coordinate with relevant departments to bring in the required expertise in the customer’s area of interest.

• Ensure all the necessary information have been obtained and oversee preparation of Credit Proposals within the agreed TAT.

• Ensure prompt replies to the enquiries raised by Sharia & Risk Management related to the credit proposals.

• Coordinate with credit administration and the Division head to understand portfolio credit risks and execute any action required

• Coordinate the gathering of required documentations and follow up on necessary approvals for any deferrals/waivers required (if any).

• Monitor the Bank’s performance and marketing position in the SME & Mid-Market segment.

• Manage & coordinate client support services

• Ensure to respond to any enquiries raised or documentation required by internal/external/CBO/Sharia auditors, keep the audit observation and portfolio

• Minimum 6 years of banking experience including 4 years in Corporate Banking with a minimum 2 years in Relationship management role.

• Strong relationship with corporate entities essentially under SME & Mid-Market segment.

• Experience in credit risk analysis, structuring of credit lines and Financial Modeling.

• Strong skills & experience in selling Trade, Financing and Cash Management products

• Graduate with bachelor degree (BA) along with credible Financial Analysis certifications.

• Adequate knowledge of Islamic banking products.

• Omani/Expat

• Team player

• Passion to serve the customers

• Champion Integrity & Transparency

• Simplicity

• Build Enduring Partnership

• Care for Society and Community

• Genuinely Sharia'h Compliant

• Being Progressive in what we do