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Positon Name Senior Relationship Manager SME
Job Description
  • Participate and assist the Division Head in developing business plans and strategy for SME & Mid-Market segment.
  • Officiate the Department in the absent or leave of the Head of Department
  • Assist Division Head in developing business strategy & plan for the department.
  • Initiate & grow the SME & Middle Market segment portfolio to achieve specified targets for this segment.
  • Build and maintain relationships with entities through constant communication and exceptional service delivery.
  • Understand the Bank’s offered corporate products and services and be able to communicate this understanding to the existing and prospective clients
  • Manage all kind of communication and interactions with clients and ensure customer satisfaction
  • Visit clients to understand their needs and coordinate with relevant departments to bring in the required expertise in the customer’s area of interest.
  • Ensure all the necessary information have been obtained and oversee preparation of Credit Proposals within the agreed TAT.
  • Ensure prompt replies to the enquiries raised by Sharia & Risk Management related to the credit proposals.
  • Coordinate with credit administration and the Division head to understand portfolio credit risks and execute any action required
  • Coordinate the gathering of required documentations and follow up on necessary approvals for any deferrals/waivers required (if any).
  • Monitor the Bank’s performance and marketing position in the SME & Mid-Market segment.
  • Manage & coordinate client support services
  • Ensure to respond to any enquiries raised or documentation required by internal/external/CBO/Sharia auditors, keep the audit observation and portfolio exceptions/irregularities at nil or minimum level.  
Job Location Muscat
No. of positions 1
Relevant Experience in Years
Required Qualification
  • Bachelor’s Degree with a minimum of 10 years’ experience
  • Master’s Degree with a minimum of 9 years’ experience
  • 10 years of banking experience including 5 years in Corporate Banking with a minimum 3 years in Relationship management role.
Special Certification
Any Other Relevant Information
  • Capable of working on multiple transactions simultaneously.
  • Capable of working in multicultural settings.
  • Possesses good knowledge in Credit analysis, credit Marketing and trade Finance.
  • knowledge and experience in corporate transactional banking
  • Strong relationship with corporate entities essentially under SME & Mid-Market segment.
  • Experience in credit risk analysis, structuring of credit lines and Financial Modeling.
  • Strong skills & experience in selling Trade, Financing and Cash Management products
  • Adequate knowledge of Islamic banking products.
  • Strong corporate transactional banking knowledge and experience.
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